It is our company policy to respect your privacy regarding any information we may collect while operating our website.

This Privacy Policy applies to our company (hereinafter, “us”, “we”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors
We may collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use its website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Gathering of Personally-Identifying Information
Certain visitors who choose to interact with our company in ways that require us to gather personally-identifying information. The amount and type of information that Get Clear Consulting gathers depends on the nature of the interaction.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Aggregated Statistics
Channelside Health & Wellness may collect statistics about the behavior of visitors to its website. We may display this information publicly or provide it to others. However, this company does not disclose your personally-identifying information.

Cookies
To enrich and perfect your online experience, this site uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Our company uses cookies to help us identify and track visitors, their usage of https://www.getclear.ca, and their website access preferences. Get Clear Consulting visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using this site, with the drawback that certain features of our websites may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

USES AND DISCLOSURES OF YOUR PROTECTED HEALTH INFORMATION: 

Authorization and Consent

Except as outlined below, we will not use or disclose your protected health information for any purpose other than treatment, payment or health care operations unless you have signed a form authorizing such use or disclosure.  You have the right to revoke such authorization in writing, with such revocation being effective once we actually receive the writing; however, such revocation shall not be effective to the extent that we have taken any action in reliance on the authorization, or if the authorization was obtained as a condition of obtaining insurance coverage, other law provides the insurer with the right to contest a claim under the policy or the policy itself.  

Uses and Disclosures for Treatment:  We will make uses and disclosures of your protected health information as necessary for your treatment.  Doctors and other professionals involved in your care will use information in your medical record and information that you provide about your symptoms and reactions to your course of treatment that may include procedures, medications, tests, medical history, etc. 

Uses and Disclosures for Payment: We will make uses and disclosures of your protected health information as necessary for payment purposes.  During the normal course of business operations, we may forward information regarding your medical procedures and treatment to your insurance company to arrange payment for the services provided to you.  We may also use your information to prepare a bill to send to you or to the person responsible for your payment. 

Uses and Disclosures for Health Care Operations: We will make uses and disclosures of your protected health information as necessary, and as permitted by law, for our health care operations, which may include clinical improvement, professional peer review, business management, accreditation and licensing, etc.  For instance, we may use and disclose your protected health information for purposes of improving clinical treatment and patient care. 

Individuals Involved In Your Care:  We may from time to  time  disclose your protected health information to designated family, friends and others who are involved in your care or in payment of your care in order to facilitate that person’s involvement in caring for you or paying for your care.  If you are unavailable, incapacitated, or facing an emergency medical situation and we determine that a limited disclosure may be in your best interest, we may share limited protected health information with such individuals without your approval. We may also disclose limited protected health information to a public or private entity that is authorized to assist in disaster relief efforts in order for that entity to locate a family member or other persons that may be involved in some aspect of caring for you. 

Business Associates:  Certain aspects and components of our services are performed through contracts with outside persons or organizations, such as auditing, accreditation, outcomes data collection, legal services, etc. At times it may be necessary for us to provide your protected health information to one or more of these outside persons or organizations who assist us with our health care operations.  In all cases, we require these associates to appropriately safeguard the privacy of your information. 

Appointments and Services:  We may contact you to provide appointment updates or information about your treatment or other health-related benefits and services that may be of interest to you.  You have the right to request and we will accommodate reasonable requests by you to receive communications regarding your protected health information from us by alternative means or at alternative locations.  For instance, if you wish appointment reminders to not be left on voice mail or sent to a particular address, we will accommodate reasonable requests.  With such request, you must provide an appropriate alternative address or method of contact.  You also have the right to request that we not send you any future marketing materials and we will use our best efforts to honor such request.  You must make such requests in writing, including your name and address, and send such writing to the Privacy Officer at the address below.     

Research:  In limited circumstances, we may use and disclose your protected health information for research purposes.  In all cases where your specific authorization is not obtained, your privacy will be protected by strict confidentiality requirements applied by an Institutional Review Board which oversees the research or by representations of the researchers that limit their use and disclosure of your information. Fundraising:  We may use your information to contact you for fundraising purposes.  We may disclose this contact information to a related foundation so that the foundation may contact you for similar purposes.  If you do not want us or the foundation to contact you for fundraising efforts, you must send such request in writing to the Privacy Officer at the address below. 

Other Uses and Disclosures:  We are permitted and/or required by law to make certain other uses and disclosures of your protected health information without your consent or authorization for the following: 

• Any purpose required by law; 
• Public health activities such as required reporting of immunizations, disease, injury, birth and death, or in connection with public health investigations; 
• If we suspect child abuse or neglect; if we believe you to be a victim of abuse, neglect or domestic violence; 
• To the Food and Drug Administration to report adverse events, product defects, or to participate in product recalls; 
• To your employer when we have provided health care to you at the request of your employer; 
• To a government oversight agency conducting audits, investigations, civil or criminal proceedings; 
• Court or administrative ordered subpoena or discovery request; 
• To law enforcement officials as required by law if we believe you have been the victim of abuse, neglect or domestic violence.  We will only make this disclosure if you agree or when required or authorized by law; 
• To coroners and/or funeral directors consistent with law; 
• If necessary to arrange an organ or tissue donation from you or a transplant for you; 
• If you are a member of the military, we may also release your protected health information for national security or intelligence activities; and 
• To workers’ compensation agencies for workers’ compensation benefit determination. 

 

DISCLOSURES REQUIRING AUTHORIZATION: 

Marketing:  We must obtain your authorization for any use or disclosure of your protected health information for marketing, except if the communication is in the form of (1) a face-to-face communication with you, or (2) a promotional gift of nominal value. 

Sale of Protected Information:  We must obtain your authorization prior to receiving direct or indirect remuneration in exchange for your health information; however, such authorization is not required where the purpose of the exchange is for:   

• Public health activities; 
• Research purposes, provided that we receive only a reasonable, cost-based fee to cover the cost to prepare and transmit the information for research purposes;
• Treatment and payment purposes; 
• Health care operations involving the sale, transfer, merger or consolidation of all or part of our business and for related due diligence; 
• Payment we provide to a business associate for activities involving the exchange of protected health information that the business associate undertakes on our behalf (or the subcontractor undertakes on behalf of a business associate) and the only remuneration provided is for the performance of such activities; 
• Providing you with a copy of your health information or an accounting of disclosures; 
• Disclosures required by law; 
• Disclosures of your health information for any other purpose permitted by and in accordance with the Privacy Rule of HIPAA, as long as the only remuneration we receive is a reasonable, cost-based fee to cover the cost to prepare and transmit your health information for such purpose or is a fee otherwise expressly permitted by other law; or 
• Any other exceptions allowed by the Department of Health and Human Services. 

 

RIGHTS THAT YOU HAVE REGARDING YOUR PROTECTED HEALTH INFORMATION: 

Access to Your Protected Health Information:  You have the right to copy and/or inspect much of the protected health information that we retain on your behalf.  For protected health information that we maintain in any electronic designated record set, you may request a copy of such health information in a reasonable electronic format, if readily producible.  Requests for access must be made in writing and signed by you or your legal representative. You will be charged a reasonable copying fee and actual postage and supply costs for your protected health information.  If you request additional copies you will be charged a fee for copying and postage. 

Restrictions on Use and Disclosure of Your Protected Health Information:  You have the right to request restrictions on uses and disclosures of your protected health information for treatment, payment, or health care operations.  We are not required to agree to most restriction requests, but will attempt to accommodate reasonable requests when appropriate.  You do, however, have the right to restrict disclosure of your protected health information to a health plan if the disclosure is for the purpose of carrying out payment or health care operations and is not otherwise required by law, and the protected health information pertains solely to a health care item or service for which you, or someone other than the health plan on your behalf, has paid Channelside Health & Wellness in full.  If we agree to any discretionary restrictions, we reserve the right to remove such restrictions as we appropriate.  We will notify you if we remove a restriction imposed in accordance with this paragraph.  You also have the right to withdraw, in writing or orally, any restriction by communicating your desire to do so to the individual responsible for medical records. 

Right to Notice of Breach:  We take very seriously the confidentiality of our patients’ information, and we are required by law to protect the privacy and security of your protected health information through appropriate safeguards.  We will notify you in the event a breach occurs involving or potentially involving your unsecured health information and inform you of what steps you may need to take to protect yourself. Paper Copy of this Notice:  You have a right, even if you have agreed to receive notices electronically, to obtain a paper copy of this Notice.  To do so, please submit a request to the Privacy Officer at the email address below. 

Complaints

If you believe your privacy rights have been violated, you can file a complaint in writing with the Privacy Officer.  

Privacy Policy Changes
Although most changes are likely to be minor, we may change its Privacy Policy from time to time, and with sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

For Further Information

If you have questions, need further assistance regarding or would like to submit a request pursuant to this Notice, you may contact the Channelside Health & Wellness Privacy Officer at the following address: [email protected]